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And the App Store is the best place to discover new apps that let you pursue your passions in ways you never thought possible. Designed for discovery. Tabs in the App Store make it easy to discover new apps you’re going to love. Oct 03, 2019 MacOS Catalina (10.15) has added security features that require additional permissions for using the full feature set of the Rescue Applet for Mac. In order to be able to remote control your customer's Mac running macOS Catalina, instruct them to perform the following steps.
What you can do in your purchase history
- See a complete list of your purchases from the App Store and iTunes Store.
- Request a refund.
- Report a problem with an app or other item.
- See the date when you bought an item or the date when an order was billed.
- See which payment method was charged for an item.
- Resend a receipt to yourself via email.
If you need to cancel a subscription or redownload something that you purchased, you don't need to view your purchase history.
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Redownload apps, music, movies, and more >
See your purchase history on your iPhone, iPad, or iPod touch
- Open the Settings app.
- Tap your name, then tap iTunes & App Store.
- Tap your Apple ID, then tap View Apple ID. You might be asked to sign in.
- Scroll to Purchase History and tap it. If you want to see purchases that you made more than 90 days prior, tap Last 90 Days, then select a date range.
- Find the item, then tap Total Billed.
- From here, you can do these things:
- To request a refund or report a problem with the item, tap the item, then tap 'Report a Problem' and describe your issue.
- To see the date when you bought the item and the device you used to buy it, tap the item.
- To send yourself a new email receipt, tap Resend. You can’t send a receipt for a free item.
Learn what to do if you don’t see the item you’re looking for or if you see unexpected charges.
See your purchase history on your computer
- Open the Music app or iTunes. From the menu bar at the top of the screen, choose Account, then click View My Account.
- On the Account Information page, scroll down to Purchase History. Next to Most Recent Purchase, click See All.
- Find the item. It might take a moment for your Purchase History to appear. If you want to see purchases that you made more than 90 days prior, click Last 90 Days, then select a date range.
- From here, you can do these things:
- To request a refund or report a problem with the item, click More, then click 'Report a Problem' and describe your issue.
- To send yourself a new email receipt, click the order ID, then click Resend. You can’t send a receipt for a free item.
- To see which device you used to purchase the item, click More.
Learn what to do if you don’t see the item you’re looking for or if you see unexpected charges.
See recent purchases on any device
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- A list of your recent purchases appears. From here, you can view a receipt, request a refund, or report a problem with an item. If you’re not sure what you were charged for but you know the exact amount, search for the amount.
If you want to see charges for Apple Music, Apple News+, or iCloud storage, or charges from older purchases, view your purchase history through Settings or the App Store.
Learn what to do if you don’t see the item you’re looking for or if you see unexpected charges.
If you can't find an item in your purchase history
If you can’t find the item you’re looking for, try these things before you contact Apple.
Find out if a family member purchased the item
If you use Family Sharing, your purchase history shows purchases that you made using your Apple ID, but you won't see what other family members bought. To see what other family members bought, sign in with their Apple ID.
If you want to control what kids buy, use Ask to Buy or Restrictions.
Turn on Ask to Buy.
Use Restrictions on your iPhone, iPad, or iPod touch.
Check if you purchased the item with a different Apple ID
If you don't see an item in your purchase history, you might have been signed in with a different Apple ID when you made the purchase. Sign in with that Apple ID to check if your purchases were billed to that account.
Sign in with your Apple ID.
If you still can’t find your purchase, contact Apple Support.
If you see purchases that you don't recognize or unexpected charges
- If you see items in your purchase history that you don't remember buying, check if someone else who uses your device, such as a family member, bought the item. If someone else is using your Apple ID and password, change your Apple ID password.
- If you don't recognize a charge on your statement from your bank or financial institution, try these steps.
- If you still need help, contact Apple Support.
Learn more
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- If you see an in-app purchase in your purchase history but you don't see it in the app, learn how to restore in-app purchases.
- Request a refund.
- Before you can request a refund, you might need to pay for pending purchases or fix a problem with your payment method.
- Learn about how App Store and iTunes Store purchases are billed.
- If you received a suspicious email notification about a purchase, the email might not be from Apple or reflect actual charges to your account. Learn how to identify legitimate App Store or iTunes Store emails.
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